Telemarketing Services
Listed below are some of the wide variety of telemarketing and related serivces that I offer to small to medium sized businesses.
B2B Telemarketing Campaigns With Appointment Making
Telemarketing can be a major marketing tool to almost any kind of business. We will tailor a campaign to suit your requirements, whether you want to do a 'one off' campaign to raise awareness or to have an ongoing marketing project to bring in regular new clients, we will work with you to produce the best possible results. If you team a telemarketing campaign with a direct mail or email campaign this is likely to increase appointments/sales from less than 1% to more than 10%
We will also book appointments and confirm these in writing, leaving you free to concentrate on getting the most out of your meeting. Our experienced Telemarketers will represent your Company professionally at all times and deliver exceptional results.
Direct Mail or Email Follow Up Calls
Some businesses may prefer a softer approach when using Telemarketing by sending out a direct mail or email campaign first. Rather than receiving a ‘cold call’, this works as an introduction before your contact receives a timed call. Whilst this type of ‘mailshot’ marketing typically receives a less than 1% success rate when used alone, teamed with Telemarketing it is likely to increase appointments/sales to more than 10%.
Building & Validating Databases
A good quality database can be the mainstay to any business. It is vitally important that this is kept up to date by adding new information and checking existing data input on a regular basis. We can either build a new database to your individual specification, or update and maintain your existing one. Validating your database regularly produces better mail shot targeting, reduces postage and literature costs by deleting companies no longer in business or who have moved, and will improve chances of your literature ending up on the correct, decision making persons desk. As with all our services we are totally flexible and can validate/update to suit you, either annually, monthly or weekly.
Customer Research
Working from your existing databases, we can carry out valuable research to establish exactly how your existing customers feel about the service they are receiving or to find out what services or products they would be interested in buying. This is a very cost effective way of retaining customers and often increasing sales in the process.
Remember, it costs five times more to secure a new customer than it does to retain existing ones.
B2B Data Supply
We can provide good quality B2B data which complies with TPS regulations. Lists can be bought by:-
- Business type
- Geographical areas
- Number of employees
- New start up or relocated businesses
- Fastest growing companies within a given geographical area
TPS List screening
The Telephone Preference Service (TPS) is a list of telephone numbers maintained by the Direct Marketing Association that companies are not allowed to contact for sales purposes. Before calls are made to any existing, or potential new customer, who has not given you express permission to contact them, you should screen their telephone number against the TPS Register. This should be done every 28 days, and Business Solutions can ensure that your database is kept up to date with this legal requirement.
Contact me to find out how telemarketing can help grow your business
Telephone: 01493 369 997